Our Story

At Eastern Multi-Academy Trust (EMAT), we believe that every child deserves an excellent education - and that starts with exceptional staff.

Nelson Academy is committed to fostering an inclusive and high-achieving learning environment in the heart of Downham Market. We work closely with our community and families to ensure every child reaches their full potential through a culture of excellence, opportunity, and high expectations . Our mission focuses on raising aspirations, embracing challenges, and transforming lives through education. Join us to be part of a school that values every individual and strives for outstanding outcomes.

Why Join Us?

At EMAT, you'll be part of a supportive, forward-thinking Trust that invests in its people and we offer all employees:

A leadership team who listen and act on feedback.
High-quality CPD and clear career development pathways.
A highly trained team to support learning.
Wellbeing support, including access to employee assistance programmes.
Family-friendly policies and flexible working opportunities.
Being part of a Trust that values inclusion, diversity, and collaboration.
Peace of mind with some of the most generous pension schemes in the job market.

The Opportunity

We are seeking a compassionate and proactive Pastoral Support Officer to work closely with families, providing early intervention and pastoral support to help pupils overcome barriers to success. Working collaboratively with parents, Academy staff, and external agencies, you will strengthen engagement in education, promote positive attendance, and support children and families to achieve improved wellbeing, inclusion and educational outcomes.

About You

Level 2 qualification in English and Maths.
Level 3 qualification in Education, or equivalent.
Designated Safeguarding Lead (DSL) training, or willing to undertake.
Strong communication and interpersonal skills.
Experience within the field of education, social services/welfare or the voluntary sector.
Knowledge of the social and emotional factors that affect a child's capacity to learn.
A commitment to safeguarding and supporting the wellbeing of pupils.

Safeguarding & Equal Opportunities

Eastern Multi-Academy Trust are committed to safeguarding and promoting the welfare of children and young people, and we expect all colleagues to share this commitment. All appointments are subject to appropriate safeguarding checks, including an enhanced DBS check (with Children's Barred List where applicable), satisfactory references and medical clearance.

We are proud to be an inclusive employer, committed to equity, representation and belonging. We value the diversity of our workforce and believe that different backgrounds, experiences and perspectives strengthen our schools and enrich our communities.

We actively welcome applications from suitably qualified individuals of all backgrounds, including those from under-represented groups, and from candidates who are neurodiverse. If you require any adjustments to support you through the application or interview process, please let us know, we are committed to making reasonable adjustments so that everyone can perform at their best.

We also welcome applications for part-time, flexible and job-share working, where this can be accommodated within the role.

How to Apply

Please review the full job description and person specification and complete the application to show how you meet the essential requirements. We'd also like to hear about your relevant experience, what you can bring to the role, and your aspirations for the future.

Nelson Academy, Downham Market, Norfolk jobs

Pastoral Support Officer